> For the complete documentation index, see [llms.txt](https://knowledgebase.fabricdata.com/fabric-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.fabricdata.com/fabric-knowledge-base/support/service-desk/raising-a-support-ticket.md).

# Raising a Support Ticket

Below you will an interactive walkthrough relating to the use of the in-platform Service Desk support. Specifically how users can raise issues and receive support from the Fabric team.

This interactive walkthrough is designed to be easy to follow and understand, even for users who are not familiar with the Service Desk.

### **Asking Technical Questions**

{% @arcade/embed flowId="PrQzf46vU5MyBvImuKFg" url="<https://app.arcade.software/flows/PrQzf46vU5MyBvImuKFg/view>" %}

<details>

<summary>1. Create a ticket and select the Issue Type "support"</summary>

<img src="https://1453363788-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPS7xvtVOuEwjKjl1m1Xs%2Fuploads%2FQ8okSR940AnX1RMfjjJu%2FScreenshot%202023-08-01%20at%2008.39.00.png?alt=media&amp;token=a4f5836d-7003-40f8-9b47-55f8f83c3e5a" alt="" data-size="original">

</details>

<details>

<summary>2. Select your Request Type</summary>

<img src="https://1453363788-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPS7xvtVOuEwjKjl1m1Xs%2Fuploads%2FdKuPDOLfygrpMkLBJiD1%2FScreenshot%202023-08-01%20at%2008.39.19.png?alt=media&amp;token=d829c2c4-9a66-4ff6-8f0c-771eab261c38" alt="" data-size="original">

</details>

<details>

<summary>3. Add your application URL, Summary and Description</summary>

<img src="https://1453363788-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPS7xvtVOuEwjKjl1m1Xs%2Fuploads%2FXv80fHV3jNqIt5FwtbZM%2FScreenshot%202023-08-01%20at%2008.40.06.png?alt=media&amp;token=f97f03a5-7668-4928-855a-6180964890a8" alt="" data-size="original">

</details>

***

<details>

<summary>Related Articles</summary>

* [Service Desk](/fabric-knowledge-base/support/service-desk.md)
* [Hours of Availability](/fabric-knowledge-base/support/service-desk/hours-of-availability.md)
* [API Documentation](/fabric-knowledge-base/api/api-documentation.md)

</details>